University Withdrawal and Refund Policy

Students seeking to withdraw from their academic program may notify the university in any manner. A written request to withdraw is preferred.  Students may also contact Student Services at 801 – 883 – 8336 and ask for the Office of the Registrar.

Refunds, if applicable, will be made by Student Accounts within 30 days of the student’s withdrawal.  The withdrawal becomes official when the student receives final written notification from the University.  If you have any questions about the status of your refund, please contact the Student Accounts Office at [email protected].

New Charter University is confident in the quality of our programs and consequently provides a liberal refund policy for students in their first term. Students enrolled in their first-ever term at the University, and who cancel their enrollment within 60 days of the start of the term, qualify for 100% tuition refund if all the following conditions are met:

  1. The student has not taken any Pre-Finals for any course, and
  2. The student has not submitted a performance assessment for grading (project, portfolio, essay, etc.) or taken a proctored examination for any course.

For all other students, the table below lists the percentage of tuition that will be refunded to students who cancel their enrollment prior to the end of a term.

 Table 1 – Refund Percentage Schedule

Cancellation Date Refunded % of Tuition
Within 7 calendar days of term start date 100%
After 1st week of term start date 80%
After 2nd week of term start date 70%
After 3rd week of term start date 60%
After 4th week of term start date 50%
After 5th week of term start date 40%
After 6th week of term start date 30%
After 7th week of term start date 20%
After 8th week of term start date 10%
After 9th week of term start date 0%

 

Sample Refund Calculation:

The following tables pertain to the sample refund calculation. Table 2 denotes the institutional charges. Table 3 is a sample refund calculation

Table 2 – Institutional Charges

NCU Institutional Charge Amount
Undergraduate Tuition (Assessed for 1st course each term)* $897
Technology Fee** $50

OR

NCU Institutional Charge Amount
Graduate Tuition (Assessed for 1st course each term)* $1,497
Technology Fee** $50

 

Table 3 – Refund Calculation

Student requests to drop course AFTER the second week (i.e. in Week 3 and after the 7-day cancellation period from the time of enrollment):

NCU Institutional Charge Amount Eligible for Refund
Undergraduate Tuition (Assessed for 1st course each term)* $897
Technology Fee** $0
Net Remaining Tuition $897
Refund Percentage 60%
Amount to be Refunded $538

OR

NCU Institutional Charge Amount Eligible for Refund
Graduate Tuition (Assessed for 1st course each term)* $1,497
Technology Fee** $0
Net Remaining Tuition $1,497
Refund Percentage 60%
Amount to be Refunded $898

 

Legacy Plan Refund Calculations

 Table 1 – Refund Percentage Schedule

Cancellation Date Refunded % of Tuition
Within 7 calendar days of term start date 100%
After 1st week of term start date 80%
After 2nd week of term start date 70%
After 3rd week of term start date 60%
After 4th week of term start date 50%
After 5th week of term start date 40%
After 6th week of term start date 30%
After 7th week of term start date 20%
After 8th week of term start date 10%
After 9th week of term start date 0%

 

Sample Refund Calculation:

The following tables pertain to the sample refund calculation. Table 2 denotes the institutional charges. Table 3 is a sample refund calculation

Table 2 – Institutional Charges

NCU Institutional Charge Amount
UNow Undergraduate Tuition (Assessed for 1st course each term)* $798

OR

NCU Institutional Charge Amount
UNow Graduate Tuition (Assessed for 1st course each term)* $1,316

 OR

NCU Institutional Charge Amount
Summer 2017 Undergraduate Tuition (Assessed for 1st course each term)* $777

OR            

Table 3 – Refund Calculation

Student requests to drop course AFTER the second week (i.e. in Week 3 and after the 7-day cancellation period from the time of enrollment):

NCU Institutional Charge Amount Eligible for Refund
UNow Undergraduate Tuition (Assessed for 1st course each term)* $796
Technology Fee** $0
Net Remaining Tuition $796
Refund Percentage $60
Amount to be Refunded $478

OR

NCU Institutional Charge Amount Eligible for Refund
UNow Graduate Tuition (Assessed for 1st course each term)* $1,316
Technology Fee** $0
Net Remaining Tuition $1,316
Refund Percentage $60
Amount to be Refunded $790

OR

NCU Institutional Charge Amount Eligible for Refund
Summer 2017 Undergraduate Tuition (Assessed for 1st course each term)* $777
Technology Fee $0
Net Remaining Tuition $777
Refund Percentage $60
Amount to be Refunded $466

 

*All tuition costs are applicable to the first course taken in each term. Any subsequent courses taken in the same term are taken at no additional costs or fees for the student, except student purchased textbooks.

**Technology fees are assessed to the student’s account upon enrollment each new term. This fee covers access to the ProQuest Library, TurnItIn, Examity Proctoring Services, and other learning resources. This fee is NON-REFUNDABLE.