Refunds & Calculations

UNIVERSITY WITHDRAWAL AND REFUND POLICY

Students seeking to withdraw from their academic program may notify the university in any manner. A written request to withdraw is preferred.  Students may also contact Student Services at (801) 883 – 8336 and ask for the Office of the Registrar.

Refunds, if applicable, will be made by Student Accounts within 30 days of the student’s withdrawal.  The withdrawal becomes official when the student receives final written notification from the University.  If you have any questions about the status of your refund, please contact the Student Accounts Office at [email protected].

New Charter University is confident in the quality of our programs and consequently provides a liberal refund policy for students in their first term. Students enrolled in their first-ever term at the University, and who cancel their enrollment within 60 days of the start of the term, qualify for 100% tuition refund if all the following conditions are met:

  1. The student has not taken any Pre-Finals for any course, and
  2. The student has not submitted a performance assessment for grading (project, portfolio, essay, etc.) or taken a proctored examination for any course.

For all other students, the table below lists the percentage of tuition that will be refunded to students who cancel their enrollment prior to the end of a term.

Cancellation Date Refunded % of Tuition
Within 7 calendar days of term start date 100%
After 1st week of term start date 80%
After 2nd week of term start date 70%
After 3rd week of term start date 60%
After 4th week of term start date 50%
After 5th week of term start date 40%
After 6th week of term start date 30%
After 7th week of term start date 20%
After 8th week of term start date 10%
After 9th week of term start date 0%

 

Sample Refund Calculation:

MONTHLY PAYMENT FOR BACHELOR’S AND MASTER’S STUDENTS

The following tables pertain to the sample refund calculation. Table 2 denotes the institutional charges. Table 3 is a sample refund calculation

 

Table 2 – Institutional Charges

NCU Institutional Charge Amount
Undergraduate Tuition (Assessed for 1st course each term)* $897
Technology Fee** $50

OR

NCU Institutional Charge Amount
Graduate Tuition (Assessed for 1st course each term)* $1,497
Technology Fee** $50

 

Table 3 – Refund Calculation

Student requests to drop course AFTER the second week (i.e. in Week 3 and after the 7-day cancellation period from the time of enrollment):

NCU Institutional Charge Amount Eligible for Refund
Undergraduate Tuition (Assessed for 1st course each term)* $897
Technology Fee** $0
Net Remaining Tuition $897
Percentage of tuition Earned by New Charter 30%
Amount of Tuition Earned by New Charter $269
Amount paid by student under monthly payment plan $299
Amount to be Refunded $30

OR

NCU Institutional Charge Amount Eligible for Refund
Graduate Tuition (Assessed for 1st course each term)* $1,497
Technology Fee** $0
Net Remaining Tuition $1,497
Percentage of tuition Earned by New Charter 30%
Amount of Tuition Earned by New Charter $449
Amount paid by student under monthly payment plan $499
Amount to be Refunded $50

*All tuition costs are applicable to the first course taken in each term. Any subsequent courses taken in the same term are taken at no additional costs or fees for the student, except student purchased textbooks.

**Technology fees are assessed to the student’s account upon enrollment each new term. This fee covers access to the ProQuest Library, Originality Verification Tools, Proctoring Services, and other learning resources. This fee is NON-REFUNDABLE.

 

SINGLE COURSE FEE FOR NON-DEGREE SEEKING STUDENTS – GRADUATE

Student requests to drop course AFTER the second week (i.e. in Week3 and after the 7-day cancellation

period from the time of enrollment):

NCU Institutional Charge Amount Eligible for Refund
Graduate Tuition (Assessed for 1st course each term)* $1,000
Technology Fee** $0
Net Remaining Tuition $1,000
Percentage of tuition Earned by New Charter 30%
Amount of Tuition Earned by New Charter $300
Amount paid by student when paid in advance $1,000
Amount to be refunded $700

*All tuition costs are applicable to the first course taken in each term. Any subsequent courses taken in the same term are taken at no additional costs or fees for the student, except student purchased textbooks.

** Technology fees are assessed to the student’s account upon enrollment each new term. This fee covers access to the ProQuest Library, Originality Verification Tools, Proctoring Services, and other learning resources. This fee is NON-REFUNDABLE.

California:  The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by student in an educational program ete qualifying institution, who is or was California resident while enrolledor was enrolled in residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are student in an educational programwho is California resident, or are enrolled in residency programand prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment if you are not California resident, or are not enrolled in residency program It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school.” Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833, (916) 431-6959 or (888) 370-7589.
To be eligible for STRF, you must be California resident or enrolled in residency program, prepaid tuition, paid or deemed to have paid-the STRF -assessment, and suffered an economic loss as a result of any of the following:
  1. The institution, location of the institutionor an educational program offered by the institution was closed or discontinued, and you did not choose to participate in teach-out plan approved by the Bureau or did not complete chosen teach-out plan approved by the Bureau.
  2. You were enrolled at an institution or location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued.
  3. You were enrolled at an institution or location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was significant decline in the quality or value of the program more than 120 days before closure.
  4. The institution has been ordered to pay refund by the Bureau but has failed to do so.
  5. The institution has failed to pay or reimburse loan proceeds under federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
  6. You have been awarded restitution, refund, or other monetary award by an arbitrator or court, based on violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
  7. You sought legal counsel that resulted in the cancelation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.

To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRFA student whose loan is revived by loan holder or debt collector after period of non-collection may, at any time, file written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligiblethe student must have filed written application for recovery within the original four (4) year period, unless the period has been extended by another act of lawHowever, no claim canbe paid to any student without a social security number or taxpayer identification number.”

The Bursar issues the refund payment within 30 days of the request for the Leave of Absence.

Students seeking to withdraw from their academic program may notify the university in any manner. A written request to withdraw sent to the Student Advisor is preferred. Students may also contact Student Services at (801) 883-8336 and ask for the Office of the Registrar.

Refunds, if applicable, will be made by Student Accounts within 30 days of the student’s withdrawal. The withdrawal becomes official when the student receives final written notification from the University. If you have any questions about the status of your refund, please contact the Student Accounts Office at [email protected]

Once officially withdrawn, a student must re-enroll and will be subject to the terms and conditions of the new enrollment agreement, including the new tuition rate and all applicable fees, including a new enrollment fee, if applicable.